Are You Flying Blind in Retail? It's Time to Enhance Customer Experience
COVID-19 has impacted retailers & digital natives, in a myriad of ways, including a sudden shift to a much higher mix of digital interactions and a significant change in consumer behaviour, with long lasting implications. Is your company prepared to accelerate its digital transformation and provide data-driven customer experiences, and monetize on data?
In this session, we aim to discuss:
- Leveraging 'Data as an Asset', to create an exceptional customer experience
- Combating the challenges of decreased store footprints, shift to omni-channel, and supply chain issues
- Investing in advanced analytics, to drive business efficiency and growth